My name is Mandy and my passion is understanding the user. Understanding why they do what they do and translating that knowledge into actionable results.  Through usability studies, research reports and results presentations.

SERVICES

Creation and Review of:

• Usability Engineering Files
• Usability Engineering Plans
• Use Specifications
• Task Analysis, Use related risk analysis
• formative evaluation protocols and reports
• HF validation protocols and report
• HFE UE Summary reports
• Brainstorm use errors/review risk documents such as UseFMEAs, URRA, risk assessment/hazard analysis
• Guidance on formative and/or summative (human factors validation) study design, TRFs, and HF strategy